![]() But on the Fourth of July, the alerts were incessant. Fortunately it was my housekeeper but that could have been bad! The front porch one is not as bad, I’m assuming because the wind is more blocked by the porch roof. One day, my alarm started going off, but alas, I had deleted my basement camera and could not see who had set off my alarm. I deleted the basement camera off NightOwlConnect months ago because the only thing it ever alerted me to was the wind blowing! I tried adjusting the sensitivity but that did not help. ![]() But NightOwlConnect is so bad, half the time the cameras don’t do me any good. “We will look into it!” *continues to finish hotpocket and cheap beer*įirst of all, the cameras work great. Your automated reply further proves the uselessness of this customer service/technical assistance team. Not much to look into as you have absolutely no information on the event because you have yet to contact me via any communication means. also as an update to the previous complaints in previous reviews, NightOwlConnect team nor camera company fixed any of the issues because the same thing they complained about is the same thing that still happens in other review sites plus on my cameras so □□♀️ It’s because you have two cameras on the same app” well hey stupid what do you think was on NightOwlConnect for months. I told him there were only two cameras connected to the same app and i was only attempting to reconnect the same cameras i had for months and his response “well thats why. He basically told me to do what i had been doing already for hours and what he already instructed me to do later in the phone call. My response was “sir i did what you said and let you know but you sat and said nothing so i assumed the call disconnected”. I politely said “hello?” His responsewas filled with a nasty tone “yea im here”. The dude sat on the phone silently not answering anything. Called the technical support who was an extreme waste of space. Among the other problems the other reviewers stated, the cameras were all connected peacefully until they needed to be moved to a new spot.
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